Common Google Pixel 6 and 6 Pro Problems and How to Fix Them

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The Pixel 6 and Pixel 6 Professional are the 2 finest smartphones Google has ever produced. Constructing on the virtues of earlier fashions, they add a strong Google-made Tensor chip, greater batteries, beautiful AMOLED shows, revamped (iPhone-beating) cameras, and a hanging new design. On prime of this, they supply the identical slick software program expertise Pixel followers have come to know and love, with a variety of particular options you received’t discover on another Android machine.

Nonetheless, pretty much as good as each telephones are, they received’t be with out the occasional technical concern or bug. Customers have already begun reporting just a few niggles, which is why this text compiles the commonest Google Pixel 6 and 6 Professional issues and the way to repair them. It ranges from easy points you’ll be able to repair your self to stuff that may most probably want a software program replace to rectify, whereas it would even be often up to date to cowl any new issues as and after they emerge.

Additionally, take a look at our separate troubleshooting article on Android 12 for issues that could be normal to all telephones utilizing the working system, and never simply the Pixel 6 and 6 Professional.

Bug: Flickering show when shutting down

Most likely essentially the most broadly reported Pixel 6 and 6 Professional drawback to date considerations the show of every machine. As lined on the XDA Builders Discussion board and on Google’s personal help pages, this refers to a flicker of residual mild when both turning off the telephone, or when it’s already turned off and the consumer applies slight/momentary stress to its energy button.

There may be nothing you are able to do about this proper now if it’s affecting your Pixel. As an alternative, you’ll have to look ahead to a patch that may include the December 2021 replace. Within the meantime, you’ll should ignore the flickering mild as a lot as you’ll be able to, and never let it spoil your enjoyment of an in any other case very good telephone.

Resolution:

  • Replace your Pixel 6 or Pixel 6 Professional when the December 2021 patch turns into accessible.

Drawback: Adaptive brightness adjusting itself excessively or erratically

Fairly just a few customers have famous the adaptive brightness function on their Pixel 6 or Pixel 6 Professional tends to behave erratically. It may typically go up or down in brightness for no apparent cause, turning into too dim whenever you want it to be vibrant, and vice versa.

Whereas that is one other technical wrinkle that could be ironed out in a future software program replace, quite a few homeowners have reported that the issue appears to stem from the adaptive brightness algorithm needing to be taught out of your preferences. As such, there’s a answer that appears to work for most individuals.

Resolution:

  • Maintain manually adjusting the Pixel 6’s brightness every time it robotically strikes too far in both route. Over time, the adaptive brightness algorithm will be taught the brightness stage you most choose underneath varied circumstances. To regulate brightness, go to Settings > Show > Brightness Degree.
  • Alternatively, change off adaptive brightness by going to Settings > Show > Adaptive Brightness.

Situation: Random reboots

Image the scene: you’re fortunately utilizing your new Pixel 6 or Pixel 6 Professional, however then it immediately shuts down on you and reboots. This has occurred to a couple of Pixel 6 (Professional) proprietor, with customers suggesting a wide range of totally different potential causes. These embody issues with Bluetooth and Wi-Fi, points brought on by sure third-party apps, the Digicam app, and even when unlocking the machine. A small variety of customers have additionally reported that the telephone can reboot whereas idle, one thing which makes pinpointing the basis trigger even trickier.

This can be an Android 12 concern, through which case you’ll have to attend for an replace. Nonetheless, if the issues turn into very persistent, and positively if an replace doesn’t remedy the issue, it’s possible you’ll have to contact Google.

Potential options:

  • Replace your telephone.
  • Attempt noticing patterns in your reboots: do they happen after performing a particular motion, or when utilizing a sure app? If that’s the case, attempt updating (or changing/eradicating) the app you believe you studied, or avoiding the motion (maybe by doing it in a different way or in a unique sequence if attainable).

Situation: Pixel 6/6 Professional says service community is quickly unavailable

This was first seen to have affected Pixel 6 and 6 Professional customers within the U.Okay., however was later reported to be taking place elsewhere around the globe. It began with Pixel 6 homeowners on the Giffgaff community have reported to Google boards that their telephone’s Settings inform them their community is “quickly unavailable”, with others reporting the identical in different threads. This concern goes around the globe from nations as different as Singapore, Australia and america and has been purported to be an Android 12 bug, with some Pixel 5 homeowners additionally reporting connectivity points on reddit.

Resolution:

Some customers have additionally famous that the issue disappeared after a few days, with their Pixels finally recognizing their networks as regular. As such, in the event you’re on one other community and in addition expertise this drawback, it might be price ready one or two days. Both that or going to your account along with your community and altering any related settings so that you could use 5G. Others nonetheless have seen an replace to the “Provider Companies” app repair the difficulty — so be looking out for one if it hasn’t been put in already.

Drawback: Wi-Fi calling received’t work correctly

A number of Pixel 6 and 6 Professional customers have complained that Wi-Fi Calling isn’t working correctly on their telephones. When the machine is in airplane mode with Wi-Fi on, it might’t make a name, with the telephone telling customers to activate airplane mode to take action.

This appears predominantly to be a difficulty affecting homeowners utilizing Fi, though it might additionally have an effect on different carriers to a level. Customers going through the issue have tried a wide range of steps to resolve it, from reinstalling the Fi app and clearing its cache to performing a full-blown manufacturing facility reset, however none of those appeared to have labored.

Nonetheless, varied customers have reported that the issue fastened itself after one or two days. So both it was a community concern or the telephone wanted time to configure itself correctly. That stated, if the issue persists for too lengthy, contact Fi or no matter supplier you employ.

Drawback: Pixel 6 and Pixel 6 Professionals crashing after launching Discord on Android 12

A couple of Pixel customers have complained they’ll’t launch Discord with out their telephones freezing and system UIs crashing. This can be a drawback that has affected all Pixels updating to Android 12, and never simply the Pixel 6 and 6 Professional. Nonetheless, the newer fashions are additionally affected, with the difficulty showing to stem from how Discord performs GIFs.

Resolution:

  • Go to Discord > Settings > Accessibility > Routinely play GIFs. You should flip off this last setting in order that GIFs don’t robotically run when utilizing Discord.

One consumer who skilled this drawback has additionally famous that they should carry on switching off Routinely play GIFs every time they open Discord. As such, customers in all probability received’t be capable to remedy this concern for good till Discord launches a brand new replace for its app, or Google updates Android 12 (relying on which is the underlying supply of the issue).

In case you’re having issues with another third-party app, attempt updating the app or uninstalling — after which reinstalling — it. Additionally, it’s at all times price updating Android if attainable.

Bug: Media pausing unexpectedly

There’s a protracted thread within the Google Pixel subreddit which particulars how quite a few customers have encountered a bug the place media (e.g. music) pauses randomly, for no obvious cause. Such mishaps seem like notably widespread in Spotify and YouTube (in addition to different media apps), so it’s prone to have an effect on many customers who’ve upgraded to Android 12.

As of writing, there’s no confirmed answer. Some customers have tried altering the battery settings of affected media apps (Settings > Apps > All Apps > [Your Media App] > Battery > Unrestricted), but this doesn’t seem to have labored for many. Likewise, different customers have beneficial clearing the storage and cache of any affected app, by going to Settings > Apps > See All Apps > Telephone > Storage and Cache > Clear Storage/Cache.

Nonetheless, this second potential answer doesn’t appear to work for most individuals both. Due to this, your finest guess stays to attend for an replace for Android 12 to be made accessible. To verify if one is, go to Settings > System > System Replace. If an replace is offered, your telephone will say so, and also you’ll be capable to replace by tapping Obtain and Set up.

Drawback: Starbucks app not working correctly

A number of Pixel 6 and 6 Professional customers have reported that the Starbucks app doesn’t work correctly on their telephones. What occurs is that they launch the app, solely to obtain a message saying: “A system error has occurred. Please attempt once more later”. Some customers have even tried uninstalling and reinstalling the app, however this doesn’t change issues.

Some customers have famous that the app works as regular on their older Pixels, so this does appear extra like a Pixel 6 and Pixel 6 Professional concern. Nonetheless, an Android 12 replace might assist resolve it, so please attempt putting in if a system replace is offered. The identical goes if there’s an replace accessible for the Starbucks app (go to Google Play Retailer > Profile > Handle Apps and Gadget to verify if an replace is offered for any of your apps).

Fortunately, there does appear to be a workaround you should use whereas ready for updates. This lets you use your Starbucks account with out the app.

Workaround:

  • Use the Starbucks (cell) web site to log into your Starbucks account. As soon as there, you’ll be able to go to Menu > Account > Card Administration, the place you’ll be able to add cash to your Starbucks card.

Situation: Pixel 6 and 6 Professional disconnecting from Android Auto

Varied customers have taken to Google’s help pages to complain that their Pixel 6 and 6 Professionals disconnect from Android Auto whereas linked to their vehicles by way of a USB cable. Whereas one or two have stated that they’re having the difficulty on older fashions, the overwhelming majority are experiencing it with the 6 collection, with some noting that it doesn’t occur with older telephones working on Android 12.

Sadly, there doesn’t appear to be a transparent cause for this drawback. As soon as once more, it’s possible you’ll want to attend for an Android replace. Within the meantime, a Google neighborhood specialist has beneficial the next attainable options.

Potential options:

  • Examine for a defective USB cable by attempting a unique one
  • Ensure Android Auto is enabled in your automotive, by going to the automotive’s settings.
  • Attempt force-stopping Android Auto: go to Settings > Apps & notifications > Android Auto > Pressure cease, then plug your telephone into your automotive and restart Android Auto
  • Ensure Android Auto is up to date: go to Play Retailer > Menu > My Apps & Video games > Updates.
  • Clear the cache and storage for Android Auto, and for Google Assistant and Google Play: Settings > Apps > See All Apps > Android Auto/Google Assistant/Google Play > Storage and Cache > Clear Storage/Cache

In fact, if none of those steps work, and if an replace doesn’t work, attempt contacting Google straight.

Drawback: Fingerprint sensor breaking after telephone runs out of battery

A number of customers are reporting a brand new concern the place the fingerprint sensor stops working if the telephone battery runs out. Each the Pixel 6 and Pixel 6 Professional are reportedly affected by the difficulty. Varied Redditors have talked about that they tried to contact Google and the answer they acquired was not likely an answer. The corporate representatives are allegedly telling customers to manufacturing facility reset their smartphones to make the fingerprint sensor work once more after charging and powering on the machine.

Notably, this doesn’t occur since you restart your telephone. The fingerprint sensor stops working solely whenever you let your telephone’s battery deplete till it causes the telephone to close down.

One consumer wrote, “I had a chat with french help however all they stated was “I’m sorry however you’ll have to manufacturing facility reset your telephone”, it appears the man didn’t hear of this concern earlier than because it took a good period of time looking out earlier than he gave me that reply.” It looks as if Google is conscious of the difficulty however hasn’t acknowledged it publicly. We hope Google to roll out an replace quickly to resolve the difficulty.

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