Common Samsung Galaxy S21 Problems and How to Solve Them


The Galaxy S21, S21+, or S21 Extremely are all unbelievable telephones to personal, however even the perfect handsets can expertise issues, and there’s nothing extra irritating than bugs or points that you simply simply can’t determine learn how to resolve. In case your Galaxy S21 isn’t functioning as anticipated and also you’re shut to ripping your hair out, don’t fear. We’ve gathered collectively a few of the most typical issues you would possibly expertise with the most recent Galaxy telephones and located easy fixes for them.
Need to discover out extra in regards to the S21 vary? Take a look at our Samsung Galaxy S21 assessment.

Drawback: Lowered digital camera efficiency and lag zooming or switching between modes

It looks as if decreased digital camera efficiency was a difficulty for a lot of Samsung Galaxy S21, S21+, and S21 Extremely customers out of the field, and for some customers after a latest replace — though the issue doesn’t appear to have affected everybody. Stories appear to point points when switching between digital camera modes or zooming, with important lag skilled by some customers. Samsung confirmed the issue months after it was first reported.


A firmware replace fixing the problem is now rolling out for U.S. customers. Early studies counsel digital camera efficiency has actually improved following the replace, however issues aren’t fairly excellent simply but.

Drawback: Poor sign on the S21 Extremely

You’d suppose upgrading to a telephone with 5G connectivity would make sure you all the time had glorious sign, however over on the Samsung boards, some S21 Extremely house owners have been complaining a few poor sign. Posts counsel that for some customers, the sign is poor even in areas the place it was once high-quality on their older telephones.


Though this drawback doesn’t appear to be widespread, there are some things you may strive if that is affecting you.

It could be your service has put you on their “expanded community” which suggests, in some areas — significantly extra rural ones — your telephone might not have a lot of a sign and you might want to make use of Wi-Fi for calls and texts. In fact, the problem is also a community subject along with your service, so it’s price checking if there are any identified points in your space.

You possibly can additionally strive turning on Knowledge Roaming, which lets you use different carriers’ connections to make and obtain calls should you don’t have a great sign along with your standard service. Observe that you could be be charged by your service for doing this.

Some telephone instances can have an effect on sign energy. Attempt taking your telephone out of its case to see if that helps the problem. If that’s the case, you may strive a distinct telephone case, or carry your telephone and not using a case.

You must also double-check to verify your telephone is correctly configured to make use of all out there networks. These steps are under, but when they do not work, you might need to contact your service or Samsung straight for additional troubleshooting.

Step 1: Open the Settings app.

Step 2: Faucet Connections

Step 3: Faucet Cell Networks

Step 4: Guarantee that your Community Mode is about to 5G/LTE/3G/2G. This could already be the default, but it surely’s price checking, because it permits your S21 Extremely to make use of any out there connectivity.

Drawback: Battery life depletes quicker than anticipated

With the Galaxy S21 sporting a 4,000mAh battery, a 4,800mAh battery on board the S21 Plus, and the Extremely packing a 5,000mAh battery, it looks as if Samsung’s newest smartphones are ready for something the day can throw at them. However some customers are reporting points with the S21 battery draining quicker than anticipated. Most studies counsel that that is attributable to the digital camera app draining the battery when the telephone is idle — and Samsung has but to supply a repair for the issue. You’ll be able to verify your battery’s standing by going to Settings > Gadget Upkeep > Battery and viewing the Battery Utilization graph. Right here, you’ll be capable to see in case your digital camera or any of your different apps are draining an irregular quantity of your battery.


At all times verify that you’ve the most recent firmware put in in your telephone, and check out turning off location providers through Wi-Fi and Bluetooth.
Not surprisingly, most of the really useful battery fixes pertain to the display screen. There are three settings you may change to assist with battery life, and all of them are situated in Settings. You are welcome to regulate or not alter these settings as you see match. You could begin with one setting, and if that does not assist, strive the subsequent, and so forth.

The three options are adaptive refresh price, display screen decision, and At all times On Show. Adaptive refresh price permits your telephone to refresh its display screen at speeds of as much as 120 instances per second (Hz), which provides you smoother interactions when scrolling via menus. Display decision controls the variety of pixels per inch (PPI) that your display screen can use. The S21 Extremely can change between WQHD+, FHD+, and HD+, the latter of which is extra battery pleasant. Lastly, there’s At all times On Show, which is able to present you notifications and time even when your display screen is off.

Step 1: Open Settings.

Step 2: Faucet Show.

Step 3: Faucet Movement smoothness.

Step 4: Choose 60Hz Refresh Charge and faucet Apply.

Step 5: Whereas within the Show settings, faucet Display decision.

Step 6: Modify the slider to the place you need it and faucet Apply.

Step 7: Faucet the Again arrow to get again to the principle settings.

Step 8: Faucet Lock Display.

Step 9: Faucet the toggle subsequent to At all times On Show.

Observe: When you nonetheless discover you’re solely getting a number of hours of screen-on time out of your new handset, you might want to attend for Samsung to acknowledge the issue and launch a repair, or contemplate contacting the producer or returning it for a alternative.

Drawback: Galaxy S21 overheats when multitasking

Alarmingly, many customers on the Samsung boards and XDA developer boards have reported points with the Galaxy S21 overheating whereas multitasking or downloading system updates. The difficulty appears to be cropping up even with mild multitasking, akin to watching a YouTube video whereas searching the net. It initially seemed like the problem could also be 5G connectivity, however customers are reporting the issue persists even with mobile information turned off.


It appears like Samsung has launched a repair for this in the latest replace, which additionally addresses the digital camera lag subject. This could resolve the problem, however should you discover your telephone continues to be overheating following the replace, we suggest making certain you don’t depart it plugged in and charging unattended or in a single day. When you’re involved, you possibly can contact Samsung or contemplate returning your handset for a alternative.

Drawback: Galaxy S21 Extremely touchscreen doesn’t all the time register enter

If you’re having points with the S21 Extremely touchscreen registering enter — as some customers have reported — it may be extremely irritating. Double or triple tapping to get the telephone to reply can depart you questioning what’s going fallacious — and customers have reported points with the fingerprint sensor, too.


If that is taking place to you, then it’s undoubtedly price taking into consideration that the telephone comes with a preinstalled display screen protector. Some customers have reported points when putting in a brand new display screen protector with out realizing one was already utilized to the telephone. When you’re planning on putting in — or have already put in — a brand new display screen protector, make sure you take away the one which’s on the telephone out of the field.

It’s additionally a good suggestion to make sure your telephone has the most recent updates put in, and making certain you’re not in a too sizzling or too chilly setting, as this may increasingly influence the fingerprint scanner sensitivity.
When you’re nonetheless experiencing points, you may contact Samsung help.

Additionally, strive turning on Contact Sensitivity.

Step 1: Open Settings.

Step 2: Faucet Show.

Step 3: If it is not already toggled no, faucet Contact Sensitivity to toggle it on.

Drawback: Fingerprint sensor is just not working

Generally the fingerprint sensor on a Samsung Galaxy S21 can change into unresponsive. You would possibly discover that a number of fingerprint scans fail or that you’ve a very gradual fingerprint reader. In-screen fingerprint sensors have a nasty fame, however they’ve gotten constantly higher through the years.


As all the time, it is necessary to verify your fingers are clear and dry. Additionally, be certain that the realm of the display screen is freed from dust and dry. That can all the time provide the greatest likelihood for achievement. If that does not do the trick, contemplate reprogramming your fingerprints into the telephone.

Step 1: Open the Settings app.

Step 2: Faucet Biometrics and Safety.

Step 3: Faucet Fingerprints.

Step 4: Enter your present safety code.

Step 5: Delete any previous fingerprints.

Step 6: Reregister your fingerprints by tapping Add Fingerprint.

Drawback: Unintentional display screen touches

The Galaxy S21 telephones all sport expansive screens, and all that display screen actual property means you might end up touching your telephone display screen by accident. Samsung supplies a fast and simple technique to forestall your self from sending textual content messages filled with gibberish or by accident launching apps.


Samsung constructed software program to assist alleviate this subject.

Step 1: Open Settings.

Step 2: Faucet Show.

Step 3: Allow the toggle for Unintentional Contact Safety.

Drawback: Samsung Pay isn’t working, and the telephone doesn’t obtain updates

When you’re within the U.S. and studying this, the excellent news is that this subject is unlikely to have affected you. However studies on Samsung’s boards counsel some customers within the U.Ok. and Italy are experiencing points utilizing Samsung Pay on their new units, and people affected additionally haven’t obtained software program updates. The difficulty appears to be attributable to having the wrong CSC arrange on the telephone.

The CSC is a code that’s region- or country-specific and allows sure options on your telephone. So, in case your telephone has the CSC for one area and also you set it up in a wholly totally different area or nation, you’re going to expertise points akin to not receiving official software program updates — and a few options on the telephone might also not work.

Some S21 Extremely customers have additionally reported that Samsung Pay is unavailable on their telephones. This, once more, this largely appears to be affecting customers within the U.Ok. who’ve put in the app solely to seek out it’s not working, or are unable to seek out the app within the Galaxy Retailer in any respect. Different customers have reported making an attempt to put in the app, solely to be advised they need to look forward to it to be out there for his or her handset.


Samsung has but to acknowledge the problem, however a consumer within the U.Ok. reportedly obtained a repair, and studies from Italy counsel the corporate is rolling out a repair there, too. When you’re experiencing this subject along with your telephone, you may strive the steps steered on this thread.

When you’re experiencing points with Samsung Pay not working, you possibly can additionally strive the under steps:

Step 1: Open Settings.

Step 2: Faucet Apps.

Step 3: Faucet Samsung Pay.

Step 4: Faucet Storage.

Step 5: Faucet Clear Cache and Clear Knowledge.

Step 6: Restart your machine.

Regardless of how a lot you suppose you understand about your telephone, it by no means hurts to ask for assist. In case your particular drawback isn’t on our listing or the supplied options didn’t give you the results you want, it could be greatest to contact the producer. You’ll be able to attain out to Samsung through on-line chat or phone — or in individual at a Samsung retailer.

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