Pixel customers report the Google app is making their telephones overheat


If a Pixel cellphone is your each day driver, you could wish to hold a charger close by. An Engadget reader contacted us on Sunday to report that their Pixel 6 Professional has just lately been overheating and excessively draining its battery. They think the perpetrator is the Google app and an replace that started rolling out on Might 12th.

“I have never touched my cellphone previously hour. It is simply been on a regular wi-fi charger,” the reader says of a screenshot (seen under) they despatched of their cellphone’s settings menu, displaying the Google app burning by way of the 6 Professional’s battery within the background. “Nonetheless very popular, and if I did not roll again to a special model, I would not have a web enhance on my cellphone’s battery.”

Courtesy of Engadget reader

A go to to and the reveals different Pixel customers are experiencing the identical difficulty. “It simply began yesterday. Huge battery utilization from Google app and to a lesser diploma Android System Intelligence. I simply went by way of and did a manufacturing facility reset, reinstalled most issues and it is nonetheless taking place,” one Reddit consumer wrote. “Past the battery not lasting the cellphone is getting actually heat so I do know it is harming the battery and doubtlessly the CPU.”

Those that have tried contacting Google report the corporate’s help employees haven’t been very useful. Some customers say rolling again to an older model of the Google app hasn’t fastened the issue for them. “Truly ended up with a good older model from Might 10, nonetheless draining the battery,” writes one Redditor. The reader who contacted us suspects the issue could also be server-side. “Google app retains wrecking the battery no matter model, and I’ve rolled all the way in which again to Might 1st,” they write. “I do not know find out how to see if the app is attempting to name dwelling or on a loop with one thing like that, however the signs stay the identical.”

Google didn’t instantly reply to Engadget’s remark request. If the Google app is at fault right here, it wouldn’t be the primary time a software program replace has prompted complications for Pixel customers. Final Might, Google needed to after an earlier replace prompted the telephones to provide a lot weaker haptic suggestions. The yr earlier than the corporate the rollout of its December Pixel replace after customers discovered it was making their telephones drop calls.

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